Recently my husband and I had the pleasure of working with Brooke to receive two auto loans and from the very beginning Brooke provided us with amazing customer service. Often times the auto loan process can be long and drawn out, however in our cases it went very smoothly. Brooke’s knowledge and guidance throughout the whole process allowed us to enjoy the car buying experience. My husband and I will never use another bank for our auto loans, the top notch customer service and respect we received has left an imprint, from here on out we refer our friends and family to UICCU for their services because we know they will receive the best customer service.

If I could define the credit union culture in one word, it’s compassionate. Not only are we enthusiastic, kind and helpful to our members that we serve every day, but we treat our coworkers with respect and kindness as well. When I joined the credit union I was having a difficult time; I was two years out of college and lost my job when the business I worked at closed unexpectedly. After my first week, I realized I had not just been hired, but I had joined a family.