We're here for you

Got some questions? We’ve got answers. Connect with our team in the way that’s easiest for you, and we’ll be there to help!

Visiting a branch? See them all here.
Need to contact cardholder services? Find them here.

Secure Messaging

Send us a secured message directly through digital banking to get account specific inquiries or make account changes.

Digital Banking

Schedule An Appointment

No need to spend your time waiting in line: Meet with our team in person or virtually and see us on your schedule.

Appointments

Call Member Support

Our representatives are happy to take your call!
Phone: 217-278-7700
Toll Free: 877-678-4328
M-F: 7:00 am – 7:00 pm
Sat: 9:00 am – 5:00 pm

Call Local

Visit A Branch

We have several branches in the Central Illinois area. Feel free to stop in and work with our friendly, helpful staff.

Champaign County

First Street Branch

Visit

Five Points Branch

Visit

Mahomet Branch

Visit

Illini Union

Visit

McLean County

Kays Branch

Visit

Hamilton Branch

Visit

Vermilion County

Gilbert Branch

Visit

Psst…want more info on ATMs and our shared branches? Find out more here!

Cardholder Services

Debit Card

Customer Service: 217-278-7700
To report lost or stolen cards: 866-529-1551
If calling from outside U.S.: 727-571-2200

Visa® Credit Card

Customer Service: 866-264-1330
To report lost or stolen cards: Log into your digital banking or call 866–264-1330
If calling from outside U.S.: 727-571-2200
To redeem rewards points: Log into your digital banking or call 800-657-8125
To redeem cash back: Log into your digital banking or call 877-678-4328

Registered Agent

Travis Vermillion
2201 S 1st St, Champaign IL 61820
This appointment was authorized by action of the Board of Directors.