Contact Us

How Can We Help You?

We’re here for you! Let us know about any questions you may have and our helpful staff will be right there to assist. We offer multiple methods for you to reach us so you can choose the one that fits you the best!

Message Us

We are not able to perform transactions or account maintenance through messages. Please contact us directly or send us a secured message through digital banking for all other inquiries.

Give Us a Call

If you want to speak to one of our representatives, just give us a call!

Local: 217-278-7700
Toll Free: 877-678-4328

Visit a Branch

We have a number of branches in the Central Illinois area. Feel free to stop in and work with our friendly, helpful staff.

To schedule an appointment, click here.



Please click below to see a listing of all branch hours.

Branch Hours

Service Center

Our helpful representatives are happy to take your call!

Phone: 217-278-7700

M-F: 7:00 am – 7:00 pm
Sat: 9:00 am – 5:00 pm

Report a lost or stolen card

Debit Card

To report lost or stolen cards: 866-529-1551
If calling from outside U.S.: 727-571-2200

VISA® Credit Card

Customer Service: 866-264-1330 or 866-820-3916
To report lost or stolen cards: Log into your digital banking and navigate to your credit card or call 866-599-6610
If calling from outside U.S.: 727-299-2449 (call collect)
My Illinois Rewards: 800-657-8125

Registered Agent

Travis Vermillion
2201 S 1st St, Champaign IL 61820
This appointment was authorized by action of the Board of Directors.

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