Career Opportunities
Awesomeness wanted! UICCU Careers
#DoMoreGood is our rally cry and motivation behind everything we do. It’s the actions our team members take every day. It’s the true passion we have for doing the right thing and not being afraid to give second chances. It’s consistently showing up for our members, each other and our community when they need us most. #DoMoreGood is who we are.
Voted Best Place to Work. Nine. Years. Running. But, who’s counting? (We are.)
We’re looking for individuals who enjoy working as part of a team, are passionate about providing excellent service, and who want to contribute something meaningful to their work and their community. Grab you résumé, apply online and let’s get started…Together, U & I can make an amazing team!
| Job Title: | Director of Digital |
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| Description: | The Digital Director is responsible for leading and optimizing the credit union's digital banking solutions to deliver secure, seamless, and member focused experiences. This role oversees the strategy, performance, and continuous improvement of digital channels ensuring alignment with member needs, regulatory requirements, and organizational goals. Working cross functionally with internal teams and external partners, the Digital Director drives innovation, enhances adoption, and ensures reliable, compliant digital delivery that supports the credit union's mission and growth. As a product manager the person in this role must be passionate about creating and delivering an exceptional digital experience to our credit union members. The Director is responsible for fostering a positive and inclusive workplace culture, while driving employee growth and development. More info... |
| Requirements: | Three years to five years of similar or related experience. (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree) |
| Essential Functions and Responsibilities: | Model exceptional service to both internal and external members and demonstrate a strong commitment to the organization's Do More Good culture by leading by example, fostering a positive work environment, and promoting our core values in all interactions. Conduct regular performance evaluations, provide constructive feedback, and manage performance modifications in accordance with UICCU policies to ensure accountability and continuous improvement. Oversee daily operations, manage team performance, and ensure alignment with organizational priorities and scorecard objectives by setting and holding staff accountable to clear goals, providing regular feedback, and facilitating effective communication. Manage all technology and address internal and external member feedback in order to enhance and improve the member experience. Create and present reporting, trends and supporting recommendations/solutions related to digital products. Partner with internal stakeholders to drive member and staff awareness. Manage vendor relationships to ensure appropriate partnerships support digital goals and objectives. Prepare, manage, and adhere to the departmental budget by forecasting expenses, monitoring expenditures, and implementing cost-saving measures to ensure financial efficiency and accountability. Identify and implement process improvements and innovative solutions to enhance departmental efficiency, reduce costs, and support overall organizational goals. Effectively manage and resolve internal and external member escalations by identifying issues, implementing solutions, and ensuring customer satisfaction while maintaining a professional and empathetic approach. |
| Pay Rate: | $69,266.00 Salary |
| Hours: | Monday - Friday 8:30 am - 5:00 pm |
| Location: | First Street Branch, Champaign, IL |
| Benefits: | What don’t we offer? Comprehensive insurance options including Health, Dental, and Vision for full-time employees. 401K eligibility, including company match program. Generous paid time off benefits. |
| Full-time Universal Service Representative, Teller Kays | |
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| Description: | The Universal Service Representative (USR) is a financial mentor that listens to our member needs. They look out for our member's best interest and provide guidance on solutions to improve their financial life. The USR will expertly represent UICCU and form professional relationships with our members. More info... |
| Requirements: | Cash handling experience along with proven customer service Problem solving skills Team player Flexibility with schedule Reliable transportation to accommodate some travel required to Champaign-Urbana for initial training |
| Pay Rate: | $17.19/hour |
| Hours: | Monday-Friday: 8:45 am - 5:15 pm Rotating Saturdays 8:30 am - 12:15 pm |
| Location: | Kays Branch, Normal IL |
| Benefits: | What don’t we offer? Comprehensive insurance options including Health, Dental, and Vision for full-time employees. 401K eligibility, including company match program. Generous paid time off benefits. |
| Join Our Team for Future Opportunities at UICCU | |
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| Description: | At the University of Illinois Community Credit Union (UICCU), we're more than just a financial institution - we're a passionate team dedicated to empowering our members and enriching our community. If you are you driven by purpose, energized by collaboration, and excited to contribute to our Do More Good mission, then we invite you to submit a general application and become part of our growing community of changemakers - even if the perfect role isn't posted yet! More info... |
| Why submit a general application: | Get Ahead of the Curve: Be among the first considered for future openings across departments. Build a Connection: Let us get to know you and your strengths before a role even becomes available. Streamline Your Journey: Help us fast-track the hiring process when new opportunities arise. |
| Qualifications: | While specific qualifications may vary by role, here are some qualities and credentials that may help candidates thrive across our organization: - Member Service Excellence: A strong commitment to delivering exceptional service and building lasting relationships. - Effective Communication: Clear, professional, and empathetic communication skills - both written and verbal. - Team Collaboration: Ability to work well in cross-functional teams and contribute to a positive, inclusive workplace. - Adaptability and Innovation: Comfort with change and a desire to improve processes, tools, and member experiences. - Integrity and Accountability: A high level of personal responsibility and ethical decision-making. - Technology Fluency: Familiarity with digital tools and platforms used in financial services and member engagement. - Education and Experience: Depending on the role, a high school diploma, associate's degree, or bachelor's degree may be required. Prior experience in credit unions, banking, customer service, or administrative roles is often preferred. - Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion. |
| Benefits: | What don’t we offer? Full-time team members are offered health, dental, vision, life insurance, disability insurance, supplemental insurance, and wellness reimbursement. Not sure it gets any better than that! |
University of Illinois Community Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or protected veteran status and will not be discriminated against on the basis of disability.