Secure Messaging
Send us a secured message directly through digital banking to get account specific inquiries or make account changes.
Contact Us
How Can We Help You?
We’re here for you! Let us know about any questions you may have and our helpful staff will be right there to assist. We offer multiple methods for you to reach us so you can choose the one that fits you the best!
Give Us a Call
If you want to speak to one of our agents, just give us a call!
Local: 217-278-7700
Toll Free: 877-678-4328
Visit a Branch
We have a number of branches in the Central Illinois area. Feel free to stop in and work with our friendly, helpful staff.
To schedule an appointment, click here.
Hours
Member Support
Our helpful representatives are happy to take your call!
Phone: 217-278-7700
M-F: 7:00 am – 7:00 pm
Sat: 9:00 am – 5:00 pm
Cardholder Services
Debit Card
Customer Service: 217-278-7700
To report lost or stolen cards: 866-529-1551
If calling from outside U.S.: 727-571-2200
Visa® Credit Card
Customer Service: 866-264-1330
To report lost or stolen cards: Log into your digital banking or call 866–264-1330
If calling from outside U.S.: 727-571-2200
To redeem rewards points: Log into your digital banking or call 800-657-8125
To redeem cash back: Log into your digital banking or call 877-678-4328
Registered Agent
Travis Vermillion
2201 S 1st St, Champaign IL 61820
This appointment was authorized by action of the Board of Directors.